Effective candidate engagement strategies & tools

Did you know that 62% of job seekers cite poor communication as the top reason for a bad hiring process? 

Today’s job candidates are not the candidates of years past—they not only want clear communication but expect it. And why shouldn’t they? 

In this digital-first era, there’s no reason why your communication can’t reach candidates 24/7 where they are—on their phones.

And no—this isn’t one of those “easier said than done” scenarios. HireVue technology is specifically built to meet candidates where they are, empower them to showcase their skills and potential, and promise never to leave them ghosted in the hiring process.

Learn how to incorporate candidate engagement strategies that will create impactful hiring and candidate experiences. 

Make sure your chatbot is actually… smart

Conversational AI is a powerful way to start your candidate journey off on the right foot—but also ensure your tech can do more than just answer yes or no questions. 

HireVue’s Conversational AI assistant sets you up for success at step 1. The AI-driven assistant ensures candidate skills are transferred and used to present all the roles that fit a skill set—opening up more opportunities to them at the very beginning of the process. 

And we take it one step further to help prevent candidate ghosting. HireVue sends candidates a text or WhatsApp with the next steps within minutes of applying, including On-Demand interviews and assessments—which can all be completed on their phones. 

Case study: 66% open requisitions closed in 2 weeks

Maggiano’s Little Italy was looking for a way to attract more talent and support a steadier stream of candidates throughout the year.

By turning to HireVue Conversational AI, the team was able to start capturing and engaging potential candidates via web and mobile. The tool quickly and seamlessly prescreens and schedules candidates with virtual zero involvement from the TA team. As a result, they have seen:

• 21,000+ candidates engaged
• 17,000+ interviews scheduled
• 5,100+ applicants hired

Text. Your. Candidates. 

You can have the greatest candidates in your pipeline, but if you can’t communicate with them efficiently, you’ll lose them!

HireVue Direct Messaging allows you to connect with candidates at scale or individually—because tech shouldn’t equate to impersonal hiring. 

With HireVue, recruiters can engage candidates faster and more efficiently through personalized SMS messaging. It supports both 1:1 and mass messaging, enabling teams to communicate updates or run campaigns with templates that streamline communication. Direct messaging supports higher response rates, faster hiring, effective engagement, and an all-around more positive candidate experience. Empower efficiency with: 

• Shared team inboxes for collaboration 
• Secure and compliant messaging 
• Ability to source candidates from existing talent pools

And the best part? Use the HireVue platform—not your personal phones, so your IT and legal teams can breathe a sigh of relief.  

Case study: 74% response rate in 1 hour

When the global pandemic forced businesses to close their doors, Black Angus Steakhouses needed a way to get in touch with their 2,000 employees immediately.

However, the HR team had no way to get in touch with their entire workforce and because frontline workers had no company email and furloughed employees’ email access was deactivated, email wasn’t an option.

The team turned to HireVue Direct Messaging and was able to activate the solution overnight. As a result, the TA team saw: 

• 74% average response rate within 1 hour
• 96% average response rate within 24 hours
• Hundreds of Thank Yous from employees

Ready to incorporate an effective engagement strategy to boost your candidate experience? Request a demo today.