Archive for Video Resume
An article on video resumes, video interviews and HireVue from ERE
Thanks for the love Raghav!


We ourselves have been trying to figure out the best way to summarize the difference between “us” and “them” (i.e. video resumes) and Raghav hits it right on the head when me talks about structured vs. unstructured.
Mark
EEOC, OFCCP, Time and HireVue Video Interviews
With our mentioning in Time, the question always arises as to how video in the hiring process can lead to major discrimination problems. Unless you are involved with video resumes where you as a company or provider have no control over the content, distribution or anything like that associated with the video resume, you can have safeguards in place to actually improve your compliance. Video interviews, like those offered by HireVue, offer companies a way to keep control of the interview process and at the same time reap the benefits of video in your hiring process.
Over the last three years we have been vetted, screened and asked questions by our customers both very big and very small about how we work within EEOC and OFCCP compliance. When those words come into play there is always the HR shiver of worry. After going through the rounds with numerous customers, we have found that there are main things that HireVue offers in helping our clients with their compliance:
1) Standardized Interviews – A HireVue is completely standardized across your position as all candidates are asked the same questions. Clients build the interviews themselves so it is very easy for HR to have a hand in helping create the right HireVue with the right questions and eliminate the variability found with most interviewing scenarios.
2) Elimination of the sports team and fishing trip talk – Whether you are friend, a salesman or in our case a candidate, everyone has gone into someone’s office seen a picture on a wall from a vacation, a trophy, a sports team shrine, something that starts a conversation. The “Oh wow that’s quite the fish, where did you catch that” conversation is the first thing many people do when going into an interview. As a recruiter looking for feedback, after spending 30 minutes with a candidate your manager comes up to you and says “they were great, bring them in for round 2″ when you ask about their skills the manager says “oh yeah, they have them” when in reality all they talked about was the Broncos, fishing in Key West, vacationing in Mexico or their favorite animal (me when I worked at my zoo job in college).
3) Proactivity in your compliance – What happens when you get audited by legal or you get a letter from the great EEOC or OFCCP notifying you of a complaint? What are you to do? What happens when a certain manager is singled out for being inappropriate or for not hiring the right people? Usually that means a lot of sifting through old records and files trying to piece together everything going on, determine who is right in the “he said, she said” war and trying to go back through time to figure everything out. What if on a regular basis, you could go into your interviews and see what the manager’s all see? What if you could compare and evaluate candidates on the same level as your managers by being able to readily compare and contrast candidates against each other? We have found that when you are able to evaluate candidates through a dashboard like the HireVue Evaluator, you can easily determine (even without specific knowledge of function) who the best candidate is for the position. Does a certain manager always advance people based on certain discriminatory characteristics? What if you could catch that quickly, easily and before there’s a problem and have discussion with your colleague? What’s that worth to your organization?
A number of legal related bloggers have weighed in on the topic -
And always reliable ERE Discussion groups here and here (login may be required)
A company can get sued for anything. If someone blatantly discriminates, it will happen with paper resumes, video resumes, video interviews, video conferencing, in person interviews, anywhere. The key is being able to be proactive in fighting discrimination, incorporate safeguards into your process to try to limit discrimination and promote a corporate culture that is intolerant of discrimination.
HireVue helps.
Time Magazine: Video Resumes, Video Interviews and Complexes
Guess what! Time Magazine has written an article about video in the hiring process!
A number of great companies were covered in the article, notably HIREVUE, Vault.com, YouTube, Jobster, 62ndview (get it, it took me a while – funny huh, from RecuitTV) and ResumeVideo. Supposedly they are all broadly launching this Spring!
Here’s the article – “It’s a Wrap. You’re Hired!”
Jason Goldberg blogged about it too.
The article was great (of course we would love to see a feature about how we are trying to take over the video interviewing world and have been doing it for a couple of years) and we look forward to more articles about the space, especially about video interviews.
One thing though that Lisa found and wrote about in her blog which we know already about video resumes:
As research for this article I just wrote on the rise of the video résumé, I set out to create my own. When I started reporting, I had assumed there must be a whole cottage industry of videographers, makeup artists and editors making hey of this surging new trend. Sure enough, when I Googled it, I came up with dozens of companies offering their services.
But when I started calling, I found most were out of business.
One videographer who advertised video résumé-making services on his website picked up the phone. Eric Wolfram started to laugh as soon as I explained my mission. He put his website up in 2004, he says. Since then, he’s had exactly no calls–that is, except for the five in the past few months, all from journalists wanting to do stories on video résumés
Thanks Lisa Cullen at TIME!! You’re a star in our book!!
–Mark Newman
Ahh the hidden internet! MySpace profiles, datings sites you name it! Add in a business and movie idea for sourcers too.
To coincide with my rant about video resumes, video profiles and how they aren’t the best idea (especially for the MySpace “Oh man you were so blazed last night” quote right next their resume crowd), I came across a great article from MobileWirelessJobs.com
Mobile Recruiters Discover Passive Talent From The “Hidden” Internet And Sometimes A Whole Lot More
This is an interesting article about how sources work and what they can find. I was speaking with Rob Solerno and he talked about the amazing response he got from the article from people who were worried or asking questions.
Here’s a business idea – $1000.00 for an internet cleansing, a person contacts you to have you go out and find absolutely everything about them on the internet and then you go about “cleansing” their online profile to clean it up. Who knows, maybe it would need to cost more and the government might not be a big fan either.
Now here’s a movie idea – A dedicated, hard working, little crazy, sourcer/sanitizer guy (we’ll call him Dave Mendoza, or Shally, or Rob Solerno) is in the business of cleaning up online profiles for the yucksters who spent their early days doing all sorts of things online and they are making a great amount of money doing it. Their setup is extreme with constant flashes to meetings and hard work of sanitizing profiles and then having catchy lines like Arnold Schwarzenegger in Eraser of “You’ve been erased” when they come across the shady gang of criminals who aren’t just trying to clean their profiles but eliminate any trace of their “enemies”. At first the sanitizers think that they just have clients who are paying a whopping amount of money for their work and are a little over zealous in what they want cleansed but the innocent sanitizer then gets wrapped in to a fight for his/her life to escape the “human erasers” before he/she gets erased themselves.
The twist? Who knows, it could be that the “innocent sanitizer” turns into the criminal by “erasing” the people that are chasing him, profiles, lives and all.
Check out the article from MobileWirelessJobs.com
–Mark Newman
Video Resumes, SCHMIDEO RESUMES!!
Video is coming to a hiring process near you. From advertising your company’s positions to interviewing candidates, video is the next wave in effectively and efficiently connecting your candidates with your hiring managers.
If you think about it – you can have all the candidates in the world but if you can’t figure out the best means to get them in front of managers quickly you 1) have a great chance at losing the candidate and 2) give your company the reputation of being slow, unresponsive and rude.
From the manager’s perspective, by making the hiring process arduous and inconvenient, you turn hiring into a chore not an opportunity.
Video does belong in the hiring process. We would not be in business if we didn’t think so.
For video to succeed in the hiring process there needs to be two things:
1) Spontaneity from the candidate – canned, recorded, edited responses are never useful
2) Company control – companies should be able to determine (to a certain extent) what is going to be in those videos i.e. they pick the questions that get responded to.
The recruiting world has been inundated recently with the idea of the video resume.
First this video resume hits Wall Street from a total tard -
Then “video resumes are great” gets on www.careerjournal.com
Then this on www.recruiting.com
Now Jobster has video resumes as a prime feature on their profiles (at least Dave Lefkow disagreed until he converted back)
Heather Hamilton at Microsoft came right out with it and said in responding to Jeremy Langhans (we love you Jeremy):
“I can’t keyword search video resumes, I find them pretty self-indulgent and when you get hundreds of resumes for a job posting, who has time to look at videos. I think that Aleksey has proven that some people find it totally comfortable to lie on a video resume. I’m not looking to fill positions with people that perform well on video, I’m looking to fill positions with people that perform well in the job. Either way, it requires an interview. Plus video resumes make it more difficult, not less, to narrow the funnel of candidates. Video resumes are flash and I’m looking for substance. A good one may get the attention of someone (and I\’ve seen one good video resume ever…that French speaking cartoon one….you know the one) due to it being clever but otherwise I’m not interested in them and I’ve got nowhere to store them and no time to watch all of them.”
Hank Stringham (hire.com, itzbig.com) once told me that in the 1980s he used to record roughnecks in the backwoods of the deep south oil fields for his clients to recruit. He believes in video and so he did video resumes back 25 years ago.
Video conferencing has helped in some cases and video tape interviews were used by Hank and Jim Dick from Candidate Quality Management. I believe though that video resumes are not the answer.
What do people go to YouTube for? Entertainment!
Are you going to go onto MySpace to watch a video resume of some person that has posted their right next to the pictures of them passed out at party and the comments section saying “Man, I can’t believe you did that the other night – you were sooo blazed, it was a great party”.
There is something about confidentiality in a job search – where candidates and companies know that their transaction is private. There is something about security in a job search where you know that your video resume won’t be written about in the Wall Street Journal or posted on You Tube with the caption – “Look at this dope”.
Most of all and what is most important to recruiters and companies, there needs to be QUALITY in filling a position.
Heather nailed it right on the head – people lie on resumes and people lie on video. Any “user generated” content, in this case candidate generated content, must be taken with a grain of salt. In Freakonomics, it is suggested that over 50% of people lie on their resume. What happens in the 50 takes when a candidate is trying to record a video resume?
Video in the hiring process is great. Video resumes aren’t.
-Mark Newman
Since moving on from 

